Insights: Leading and Working in a Multicultural Environment
Dr. Amy Tolbert
Minneapolis Minnesota
United States
Have you thought about the impact that cultural differences have on sales/service success? Did you ever wonder the cost of "not knowing" on your team's performance? In this session, we will explore the cultural and organizational dimensions that most impact your team's success. We will examine 5 key continuums of cultural behavior that most impact interactions in a multicultural workplace and then create techniques to overcome culture clash.
We will devise potential solutions for real-world global issues experienced, and create an action plan to improve communication and results with global customers. The end result is to create a Global Team Toolkit (Key to Building Global Team Success) to enhance productivity and improve both internal employee communication as well as client, customer or patient communications.
Insights: Leading and Working in a Multicultural Environment is listed in these Categories
Communication