Secrets for Dealing with Difficult People: Whiners, Gripers, Blamers - Oh My!
Colleen Kettenhofen
Portland Oregon
United States
In this fun, interactive, and uplifting program, discover inside secrets to what makes people tick - and what ticks them off! This is ideal as an entertaining and informative keynote, breakout session, or half day/full day training. Recognize the 16 major reasons for why difficult people think, talk, and behave the way they do. New! What you can, and can't, do about difficult people... whiners, complainers, exploders, gossips, know-it-alls, blamers, and more. 7 proven strategies for dealing with difficult people, guaranteed to work if you change the part you can control... you! Discover easy tips for giving constructive criticism without putting others on the defensive, even those with "attitude." Role playing is optional. You'll walk away with proven strategies you can apply immediately. And, might you might be a difficult person! Find out in this exciting, high-content, fun program.
Secrets for Dealing with Difficult People: Whiners, Gripers, Blamers - Oh My! is listed in these Categories
Motivation