The Right Speaker with the Right Topic at the Right Price!
SERVICE THAT SELLS
Al Walker
Columbia South Carolina
United States
Your company never has a second chance to make a good first impression. So it's important your customers get a good impression the first time they contact you whether in person or by phone. Al addresses four important areas of customer service: product knowledge, the skills necessary to sell the product, handling complaints with confidence and the human relations skills necessary to develop rapport with your customers.
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