Working With Bullies, Babies & Brats
Vicki Hess
Baltimore Maryland
United States
Got cranky customers? Cantankerous coworkers? Unresolved workplace conflicts and interpersonal disconnects lead to increased stress for employees and cost businesses billions of dollars each year in lost productivity. Can we work with difficult people and still work in Professional Paradise? Absolutely! Takeaways from this session include:
Understanding when workplace conflict is productive and when it's harmful
Identifying workplace bullies, babies and brats by their key behaviors
Using ConnectionSHIFT™ to resolve conflicts and work effectively with all kinds of people
Working With Bullies, Babies & Brats is listed in these Categories
Communication