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Motivational Speakers Directory > Programs > Customer Service

Are We Having Any Fun Yet?: Strategies To Prevent Burnout
We all know it's important for our mental and physical health to include fun in our lives, so what's keeping us from it? Do you say "When this busy


Are They Snoring in the Back Row?
In the business world, you need to deliver your message effectively by creating a dynamic, high-impact business presentation. Learn techniques to


ARE WE HAVING FUN, YET?
In this very humorous session, the audience learns the power of a positive attitude and the secrets only OPTIMISTS know! They will discover how


Astronauts Don't Use Rearview Mirrors



Attracting A Winning Team: Hiring Champions



Attitude To Accountability



BAMBI VS. GODZILLA!
Difficult people are everywhere! They can be customers, co-workers, bosses, neighbors, even spouses. This program humorously reveals the six basic


Board Governance & Excellence
Based on his book, Destination Leadership for Boards, Bill paints a compelling picture for how non-profit Boards can and should upgrade their


Branded Customer Service



Blast Away Procrastination: Get It Done Now
Are you overwhelmed with all that you've been putting off? Is it almost impossible to get yourself going? Do you know what you need to do in order to


Build Loyalty and Repeat Business
Customer retention must be a key strategy for your business. Keeping customers means increased profits. This session is about creating partnerships


Building The Dream Workforce
This is the title of Mark's book, and this dynamic program will show you how to get Team Members to take ownership - and how to apply entrepreneurial


Can I Have A Side Order of Bad Service With That?
You no longer want satisfied customers, you want advocates. Laugh and learn at what keeps customers coming back and how to move them to advocacy.


Can You Hear Me Now? Communicating for Results
Build effective connections and diffuse difficult situations.


Capitalizing on Trends
Bill monitors the ever-changing lifestyle and consumer trends that swirl though our world... and then connects the dots to offer audiences


Carrying the Torch for Others while Keeping Your Own Torch Alight.



Casting Vision, Establishing Core Values and Changing Organizational Culture
Are you considering reinventing or yourself as an organization? Do you remember starting your favorite game as a kid in the wrong direction and


Change and Transition



Change Works
Everyone is aware of the pressures of this fast changing world. Some people are able to adapt a little faster and easier to this new environment.


CHANGE IS INEVITABLE... SUCCESS IS INTENTIONAL
Let's face it, change happens whether we want it to or not. Today we live and work in a world of constant change and uncertainty. This session will


Changes in Attitudes, Changes in Altitudes
A personally challenging and value changing presentation. With recent events, the realities of your business have changed for good. No matter what


Coaching Great Performance: Bringing Out the Best in Your People.



Common Sense Principles for Everyday Life
Balance work with the rest of your life. Original humorous stories that will de-stress any audience.


Commanding Laughter
Have you ever tried to make a group laugh, but it fell flat? When that happens to most people, they simple don't try again. They are ignoring one


An Attitude of Excellence... 5 Simple Steps For 5 Star Success
Is Willie Jolley's answer to the age-old question: "What secrets help "5 star" organizations create consistent success? Willie Jolley specializes in


The Best Way to Predict the Future is to Create it
In these turbulent, uncertain, globally competitive times, innovation and resourcefulness are essential to survival. This renowned program is


Everyday Excellence
The best way to survive in today's fast moving and changing workplace is to be better and smarter every day. You must examine what value you add to


Emotional Value meets the experience economy



EMOTIONAL INTELLIGENCE
What do the super-stars of success know that the rest of us do not? This hot new topic is the number one training seminar in corporate America today.


Customer Service Training
Mastering the Art of Servicing Your Customers™; 4 Simple Things you must do How to Effectively Increase Your Sales and Build Stronger Customer


Customer Service Champions
Extraordinary Customer Service by Customer Focused People Who Go the Extra Mile Everyday. Customer satisfaction is certainly nothing new. But have


Educating Employees: Riding Employee Development to the Top



Do You Shine or Whine?
Everyone needs a reminder about the importance of a positive mindset and attitude. Learn how to keep shining with strategies that teach


Don't Throw Tomatoes at my Field of Dreams
Jane shares successful business and life strategies learned from working in her father's tomato fields. Perfect for customer service groups and


Customer Service
As Customer Appreciation levels plummet, smart businesses know that providing exceptional Customer Service can be the difference between profit and


CR?ME OF THE CROP, RISE TO THE TOP IN CUSTOMER SALES AND SERVICE
Turn a mediocre sales career into an exhilarating "I can't wait to go to work today" career. The necessary skills, attitude, confidence, and vision


Creativity and Innovation: Unbind your mind



Create A Service Focused Team
Face it--front-line customer service is a tough job. One of the biggest challenges is keeping your team inspired and motivated every day. Learn what


Crafting Pitch-Perfect Processes



Competing with The Giants
Thriving Not just Surviving When Faced with Extreme Price Competition. Many organizations anticipate the entrance of a new competitor in their area,


Complaint is a gift



The Only Job Description You'll Ever Need
A lively blend of humor and message on the subject of customer service, which Bryan calls "the only job description you will ever need." He


Leading a Service-based Organization
How do you create a service-based team, work group, department, division or organization? You hire it, train it, guide it, reward it and model it.


Using Humor for a Change
Personnel directors in America's largest firms believe showing a sense of humor is a prerequisite to success. Positive humor, when used appropriately


Delighting Your Customers: Managing all the Moments of Truth.



Dance Through Life on Two Left Feet: Creating Balance in an Out-of-Balance World ... One Choice at a Time
Using her award-winning ballroom dance experience as a metaphor, Cher delights audiences with this keynote or _-day program that shares lots of


D.O.V.E. (Discipline, Obsession, Vision, and Enthusiasm)
Make your business or personal goals a reality by utilizing this easy to remember concept. The Ray Sisters challenge and encourage the audience to


Customer Service: Making Your Guests Feel at Home



Communicating with Excellence (topic: presentation skills/Communication) How to present with power passion and clarity.
In this program attendees will learn specific (how-to's) for speaking in front of a group. They will also learn how to mentally organize their


Communicate Easily With The People In Your Life
Communication is the key to relationships at work, at home, anywhere. Yet, did you know research tells us that only 7% of our communication is based