Janel Anderson
Dr. Janel Anderson has always been passionate about the intersection of technology, communication, and workplace dynamics. Part futurist, part professor, part executive coach, Dr. Anderson brings fresh insights and practical strategies that can be implemented immediately, all while making you see the world differently.
From her early days where she was employee #23 at a tech start-up to university classrooms where she was an award winning professor to her intrepreneurial years leading a rogue tech team in a large corporation, she has not only studied, but also lived and breathed the evolution of the workplace. She blends research and action as she delivers keynotes that invigorate, empower, and transform participants.
Dr. Anderson has appeared in Fast Company, Inc, Entrepreneur, and The Atlantic, as well as on several television networks. In addition to being a popular business keynote speaker and corporate trainer, she is also the author of “Head On: How to Approach Difficult Conversations Directly.” In her spare time, she reverse engineers recipes for dishes from her favorite restaurants in her kitchen at home.
Most Requested Programs
Expect the Unexpected: How to See the Future Coming
In today's volatile marketplace, it's crucial to stay ahead of potential disruptions. But with mounting workloads and burnout, it can be a daunting task. It doesn’t have to be as challenging as it seems. In this keynote, Dr. Janel Anderson, who has over two decades of expertise in recognizing and responding to disruption, will provide valuable insights on how to anticipate future events and the impacts they will have on your business. She reveals how you can forecast the future with just a few minutes of targeted effort each day.
By the end of this keynote you’ll be able to:
- Distinguish between turbulence and nuisance
- Identify leading indicators that will impact your business
- Respond quickly to disruption in the marketplace
Reconnecting in a Disconnected World
The rise of technology and the internet has enabled us to be more connected than ever before. Paradoxically, this increased connectivity has also led to a growing sense of disconnection from the people and communities around us. From the rise of social isolation and loneliness to increased depression and anxiety, the negative impacts of disconnection are pervasive both inside and outside of work.
This session will confront these challenges head-on and provide practical solutions for reconnecting with others and building stronger, more resilient communities.
Ultimately, "Reconnecting in a Disconnected World" is a call to action for individuals to take a more proactive role in building strong, supportive organizations that can withstand the challenges of our rapidly changing work and world. By embracing the power of connection, we can create a more vibrant, healthy, and fulfilling workplace and society that benefits us all.
By the end of this keynote you’ll be able to:
- Recognize the need to connect and stay connected
- Design interactions that foster strong relationships
- Adapt to an ever-changing world that insists we connect in different ways
Deliver Five-Star Experiences Under Any Conditions
Customers expect nothing but the best products, services, and experiences in exchange for their money. However, with an ongoing labor shortage, unpredictable supply chain, and increasing reliance on technology, the prospect of delivering exceptional customer service has become more challenging than ever before.
In this powerful keynote, Dr. Janel Anderson shares strategies you can use to deliver five-star experiences through understanding customer expectations, building strong relationships, and utilizing technology to enhance the customer experience.
Through real-life examples and case studies, you’ll hear about how companies are adapting to this new reality and providing exceptional service despite the challenges. You’ll leave with proven strategies to deliver a five star experience. Every. Single. Time.
By the end of this keynote you’ll be able to:
- Identify the most common inconsistencies in customer experience
- Assess the customer experience leaks in your own business
- Design customer interactions that create raving fans
Testimonials
"Janel was a pleasure to work with and gave an insightful presentation at our conference. She went above and beyond by sitting in on much of the conference prior to wrapping it up for us as our closing keynote. One attendee had this to say, “Wonderful way to close out the conference! She was very engaging and had some great tips." - Becky Carron, National Association of Electrical Distributors
"We’ve been spending a lot of time on remaking our culture over the last year and I couldn’t be more grateful for your help in the process – thank you! You provided strategies that we can do right now and many of them are not time-intensive, but will likely have a considerable impact on how staff feel about their work. I appreciate how you practiced what you were teaching in the session too in showing us how to run a virtual meeting that encourages participation." - Steve Grove, Department of Employment and Economic Development Commissioner
"Janel created a customized leadership training institute for the Minnesota Lottery. Selecting Janel for this project was the best thing we could have done! She had the inherent ability to connect directly with our leadership team, creating an environment that allowed them to learn and grow. It was great working with Janel. We couldn't be more pleased with the results!" - Robert Doty, Executive Director, Minnesota Lottery
"Janel graciously worked to customize her energetic, fun and engaging presentations for the conference. From our initial consultation through the event she clearly understood our audience. The attendees’ evaluations revealed how perfectly matched Janel’s programs were - every evaluation for Janel showed a rating of excellent or very good! In addition to, Janel was an active participant in our conference. She attended sessions presented by others and participated enthusiastically in the networking events." - Meg Thoresen, Entrepreneur Fund